Tenants

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We trade on our excellent reputation and reliability to find suitable properties for our Tenants to live in. We deal with Landlords and other Agents who understand the standards required for every Tenant. Through our network we have properties to suit all requirements from Rooms in shared house’s (HMO’s), Studio apartments,1 bed flats up to 5-bedroom Houses and larger. We deal with all kinds of properties suitable for all kinds of tenants.

If you are a student, sharer or professional or would just like advice then please feel free to call us for a friendly chat with one of our consultants.

Your first step in finding your new home is to contact us and speak to a member of our team to discuss your property requirements. You will of course need to provide us with brief details about yourself and we will search our database and network to match your requirements. You will find that properties in the rental sector move very quickly so it is wise to start viewing about a month before you wish to move. Our tenancies are granted for a minimum term of 6 months.

We will arrange suitable viewing times for you to view your chosen properties and all appointments will be with a member of our team. Our dedicated team can arrange viewings up to 8pm weekdays as well as Saturday and Sunday viewings.

Costs

Most rents are quoted weekly and paid monthly in advance: Figures are based on a calendar month. For example, to calculate the monthly rent on a property at £200.00 per week is £200.00pw x 52 weeks in a year = £10400.00 per annum divide by 12 months to get the monthly rent of £866.66 per calendar month Rents quoted do not include utilities or council tax. (Unless stated)

Tenants are responsible: for payment of Gas, Electricity, Water Rates, and Council Tax and for the costs of any telephone line rental and television license.

Pre- Tenancy Charges

Permitted Charges in accordance with the Tenant Fee Act 2019 for an Assured Shorthold Tenancy.

Holding Deposit	max one week\'s rent
First months rent	in advance
Tenancy Deposit	5 or 6 weeks depending upon the rental amount
Early termination(when requested by the tenant)	a charge not exceeding the financial loss experienced by the LL
Late Rent	interest charged at 3% above Bank of England base rate when rent is more than 14 days late
Lost key	equivalent to cost incurred
Changing tenancy documents(after commencement of tenancy)	£50 inc VAT

Non Housing Act tenancy fees not affected by the Tenant Fee Act 2019:

Tenancy Agreement	£300 inc VAT
Extension Agreement	£125 inc VAT
Company Reference	£175 inc VAT
Administration	£50 inc VAT
Damage Fee	£90 inc VAT
Guarantor Referenceper guarantor	£100 inc VAT
Deed of Guarantee	£75 inc VAT
Check-In (minimum fee)	£72 inc VAT
Arrears Fee	£30 inc VAT
Overpaid Rent Return	£25 inc VAT
Pet Licence	£75 inc VAT

Fees/Charges in Wales from 1st June to 31st August

First months rent	in advance
Tenancy Deposit	up to 6 weeks rent
Tenancy Agreement	£300 inc VAT
Administration per person	£50 inc VAT
Referencing per person	£75 inc VAT
Check-In	£72 inc VAT
Arrears Fee	£30 inc VAT
Overpaid Rent Return	£25 inc VAT
Damage Fee	£90 inc VAT

Other charges

Change of Sharer	£300 inc VAT
Extension Agreements	£125 inc VAT

Optional extras if agreed

Saturday Move	In £60 inc VAT
Pet Licence Fee	£75 inc VAT

Marlborough Homes Inc Ltd is a member of and covered by the RICS Client Money Protection Scheme. Marlborough Homes Inc Ltd is also a member of a redress scheme provided by The PRS

Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites, such as Rightmove. For properties to rent in England, details of the agent\'s membership of any redress scheme and client money protection scheme must also be published with their fees on Rightmove. It is the agent\'s responsibility to ensure that all relevant information is provided to Rightmove and is up to date and accurate. If the relevant information does not appear here, the agent may have included it within the property description.

The Process

Upon finding a property

Once you have decided on a suitable property to rent, each tenant that will be living at the Property will be asked to complete a reference form and you will be required to pay a holding deposit of £400 to secure the property. We will provide you with a Tenants Checklist and a draft copy of our standard tenancy agreement.

Holding Deposit

A Holding Deposit can be paid in cash, card or by direct bank transfer to our bank. This shows a ‘commitment to the property’ and once received generally means that the property is not offered to other applicants. This amount is then deducted from the total monies due, prior to moving in. In the event that the Landlord is unable or unwilling to let the property to the tenant, the holding fee would be refunded.

References

All tenants will be subject to reference checks carried out by a credit referencing agency undertaking comprehensive checks including employment and income details, current and previous landlord references and credit searches. You will need to provide current and previous addresses for the past three years, current employment and employers details, current landlord details and a personal reference.

In some cases, for example if you are a student, you may be required to provide a guarantor. The guarantor will need to be a UK based home owner and will be subject to the same referencing procedure. The guarantor will be required to sign the tenancy agreement Once the references have been checked and approved, an appointment will be made for you to come to our office to sign the Tenancy Agreement and a time arranged for you to be checked into the Property.

Terms, alterations or conditions

If any specific requests have been made, for example, a break clause or alterations to the property or furnishings prior to moving in, we will confirm these to both tenant and landlord in writing.

Tenancy Agreement

The tenancy agreement will be drawn up and signed at our office with instructions for future rental payments and details of utility providers and what to do if you have any issues while you are in the property.

Inventory& Check in

When instructed We will arrange for an inventory of contents and schedule of conditions to be carried out on the property by an independent, professional inventory clerk. The cost for this is split between the Tenant and Landlord. Full costs will be detailed on your Tenants Guide Notes.

Prior to moving in

All moving in monies must be cleared funds, all references must be satisfactory and the tenancy agreement signed prior to moving in.

Moving in day

An appointment will be made on the day of move in, for the tenant to meet the inventory clerk at the property to carry out the check-In appointment and hand over keys. The clerk will, wherever possible, take meter readings and record these on the report.

Post move day

The Inventory report will be sent to the tenant and should be kept in a safe place to refer to at the end of the tenancy. We will inform the utility companies and the local authority of the new occupant details and provide them, wherever possible, with meter readings taken on the check-In appointment. Most utility companies do request that tenants contact them personally to confirm details.

Tenancy Deposit Scheme

This scheme was introduced in April 2007 and provides security for Tenants’ deposits and enables independent resolution in cases where an agreement cannot be reached between the Landlord and Tenant at the end of a Tenancy Agreement. There is no charge to the Tenant for this protection.